Operational Support
We keep systems running - proactively and reliably
Your ERP systems are the backbone of your business processes - without them, everything comes to a halt. We ensure they are always available and operating reliably.
It doesn't matter whether skilled staff are in short supply, unexpected outages occur, or valuable knowledge is at risk of being lost when long-standing employees retire - we keep your systems running.
Our Service
We operate your systems on your own infrastructure, in our hosting environment or in the cloud. Thanks to our experienced team of specialists and an established support structure, we are always there for you - proactively through continuous system monitoring or reactively when fast action is needed.
To ensure your systems remain up to date and secure, we take care of all necessary updates and upgrades in close coordination with you - reliably, on schedule and without interruptions to your business operations.
Customized system operation - tailored to your needs
We operate your systems on your infrastructure, in our hosting environment or in the cloud.
Updates & Upgrades – coordinated and reliable
To keep your systems up to date, we carry out updates and upgrades in close coordination with you.
Competent Support - proactive and in case of emergency
Our team of specialists and our established support infrastructure are here for you – proactively through system monitoring or reactively when urgent assistance is required.
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Anbindung alter & neuer Content Repositories
Integrieren Sie jede Art von Datei zwischen SAP und externen Systemen – flexibel und konfigurierbar.
How it works
We plan the best approach for operational support together with you
We integrate the relevant systems into our monitoring infrastructure
We connect you to our ticket system - but you will always communicate directly with our specialists
Your Benefits
Stable system operation - independent of staffing shortages
Up to date systems to meet compliance and audit requirements
Zukunftssicher
Strong protection against cyberattacks
More focus on your core business
Services
Training & Consulting
Software installation, maintenance & development