Operational Support
We keep systems running – proactively and competently
ERP and ECM systems are critical to business operations and must be available around the clock.
This remains true regardless of labor shortages, staff bottlenecks, or key personnel retiring.
Our Solution
We operate your systems on your infrastructure, in hosting environments, or in the cloud.
Thanks to our team of specialists and a well-established support infrastructure, we are there when you need assistance – proactively through system monitoring, or reactively in case of urgent issues.
To ensure your systems are always up to date and remain that way, we perform updates and upgrades – in close coordination with you.
Individual system operation – tailored to your needs
We operate your systems on your infrastructure, via hosting, or in the cloud.
Updates & upgrades – coordinated and reliable
To keep your systems up to date, we carry out updates and upgrades – in close coordination with you.
Competent support – proactive & in critical situations
With our team of specialists and an established support infrastructure, we’re here when you need assistance – proactively through system monitoring or in case of acute issues.
Anbindung alter & neuer Content Repositories
Integrieren Sie jede Art von Datei zwischen SAP und externen Systemen – flexibel und konfigurierbar.
How it works:
We plan the best approach for operational support together with you
We integrate the relevant systems into our monitoring infrastructure
We integrate you into our ticket system – but you’ll communicate with real people
Your Benefits
Stable system operation – independent of staffing shortages
Current system versions to meet compliance and audit requirements
Zukunftssicher
High protection against cyberattacks
More focus on your core business
Leistungen
Software setup, maintenance & development
Training & consulting