Support
We know your processes – now and in the future
Processes in ERP and ECM systems are subject to constant change - for optimization and improvement, to meet new requirements, and to ensure compliance with legal regulations.
Hardly any IT department - especially in today’s environment - can fully meet all these diverse challenges.
And the current shortage of skilled workers, staffing bottlenecks, and key employees retiring only add to the pressure.
Our Solution
We support your company in staying up to date. Through expert consulting on processes ranging from accounting and logistics to controlling.
We also stay at the forefront of new technologies, since new tools often enable new processes in the first place.
We analyze and optimize your workflows in accounting, logistics, and controlling for maximum efficiency.
We bridge staffing gaps and ensure that knowledge is not lost.
We support you in implementing legal requirements and internal policies.
How it works
Our services are defined within a Service Level Agreement (SLA)
Individual requirements can be taken into account
Software updates are applied automatically
Consulting support is managed through our ticketing system, in which you are directly involved
Integrieren Sie jede Art von Datei zwischen SAP und externen Systemen – flexibel und konfigurierbar.
Your Benefits
Stable system operation – independent of staffing shortages
Current system versions to meet compliance and audit requirements
High protection against cyberattacks
More focus on your core business
Services
Professional consulting in SAP modules
Customizing, development of new programs, training & consulting
Issue evaluation and resolution via ticket system